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Writer's pictureBrad Haralson

What to Look for in a Windshield Repair Business


A windshield repair person scrapes resin off a windshield

Rock chips on your windshield are more than just an eyesore. They can quickly spread into larger cracks, hurting the structural integrity of your vehicle and turning into an expensive problem. This guide will help you understand what to look for in the best windshield repair businesses to ensure that you're getting top-notch service and value for your money.


How to Find the Best Windshield Repair Business Near You

For something as important as your daily driver, you'll want to find the right blend of expert repair and great customer service. Here's what to look for after searching up "best windshield repair business near me."


Are They Mobile?

One of the most convenient services a windshield repair business can offer is mobile service. This means they come to you, whether you’re at home, work, or even stuck on the road. Mobile services save you time and the inconvenience of driving with a compromised windshield.


Quality of Materials and Technology Used

When searching for the best windshield repair business near you, look for companies that use high-quality materials and the latest technology. Quality resin ensures a strong, long-lasting repair. Modern equipment can make the repair nearly invisible, restoring your windshield to its original clarity and strength.


Turnaround Time

Time is of the essence when dealing with rock chip repairs. A good repair business should offer quick turnaround times without compromising on quality. Many repairs can be done in under an hour and the best rock chip repair businesses will offer same or next day appointments.


Pricing and Insurance Coverage

Understanding the cost of repair and whether it’s covered by your insurance is crucial. If you get a quote from a big business like Safelite, it's worth checking with a local business to see if they can beat the Safelite price. Since repairs are a lower margin service for Safelite, they might over quote you.


Additionally, almost all insurance companies cover rock chip repairs under comprehensive coverage, meaning you may not have to pay anything out of pocket. Take a look at our list of glass claim numbers or web pages for all major and local Utah insurance companies to find out if you're covered.


Customer Service and Reviews

Exceptional customer service can make a big difference in your repair experience. Look for businesses with positive reviews and testimonials. They indicate reliability, professionalism, and a commitment to customer satisfaction. Don’t hesitate to ask for references or check online reviews to gauge their reputation.


The Process of Professional Rock Chip Repair

A professional rock chip repair starts with an assessment. The technician examines the chip to determine the type and extent of damage. This step is crucial as it dictates the appropriate repair method.


Cleaning and Preparation

Before the actual repair, the area around the chip is thoroughly cleaned to remove any dirt or debris. This ensures that the resin will bond properly to the glass.


Injection of Resin

Using specialized equipment, the technician injects a high-quality resin into the chip. The resin fills the chip, preventing it from spreading and restoring the windshield’s structural integrity. UV light is then used to cure the resin, hardening it and making the repair durable.


FAQs About Rock Chip Repair


Can All Rock Chips Be Repaired?

Most rock chips can be repaired if addressed promptly. The rule of thumb is that if a rock chip is smaller than a quarter or if a crack is smaller than a dollar bill, it can be repaired.


How Long Does a Rock Chip Repair Take?

A typical rock chip repair takes about 15 to 30 minutes. Except to unlock your car and take care of payment, you should be able to let the technician do the work on their own.


Will My Insurance Cover the Repair?

Many insurance policies cover rock chip repairs, often with little to no out-of-pocket cost. It’s always best to check with your insurance provider and the repair business to understand your coverage. Give us a call and we'll let you know if your insurance covers rock chip repair!


Is the Repair Permanent?

When done correctly, a rock chip repair is permanent. The resin used in the repair restores the strength and clarity of the windshield, preventing the chip from spreading.


How Visible Will the Repair Be?

While the primary goal of the repair is to restore the windshield’s structural integrity, modern techniques and high-quality resins also aim to make the repair as invisible as possible. However, some minor blemishes may remain.


Book a Mobile Appointment With Chip Pro Autoglass

Get unparalleled customer service from a local business with Chip Pro Autoglass. We offer prices more than 50% more affordable than the big names and can give your windshield the time and attention it deserves. Book a mobile appointment today and let us take care of your rock chip repairs conveniently at your preferred location.

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